Why you’re being charged
Bumper advertises a low-cost trial to run vehicle reports. Per customer reviews and BBB complaints, if the trial isn’t cancelled within the window (reported as around 7 days), the account converts to a monthly subscription — reviewers cite charges around $29.53 — often without a reminder email.
How to cancel your Bumper subscription
To stop further charges:
- Log into your Bumper account and open Account or Subscription settings to cancel.
- If you don’t see an option, contact Bumper support and request cancellation in writing.
- Do it before the trial ends to avoid the first monthly charge.
- Keep the cancellation confirmation and verify no subscription remains active.
How to request a refund or dispute the charge
Ask Bumper support for a refund of any charges you didn’t intend — some users report partial refunds. If support is unresponsive or the charges continue, dispute the transaction with your bank or card issuer, and consider blocking the merchant or getting a new card number.
Avoid recurring VIN-report charges next time
Choose a service that lets you pay once instead of forcing a subscription. A single Vektracer report is a flat $19.99 — no subscription required and no hidden auto-renewal (an optional monthly plan is available for frequent buyers, priced up front and cancellable anytime). See how Vektracer compares on our Vektracer vs Bumper page, or read our subscription traps guide.