Privacy Policy

This Privacy Policy describes how Vektracer ("Vektracer", "we", "our", or "us") collects, uses, and protects your personal information when you use our website and vehicle history report services (the "Platform").

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1 What information do we collect?

We may collect the following types of information:

Personal identification information: name, email address, payment information (processed securely via Stripe)
Technical information: IP address, browser type, device information
Vehicle information: VIN numbers searched, vehicle history reports purchased
Communication information: feedback, inquiries, support requests

You may use our VIN decoder and basic services anonymously. However, purchasing full vehicle history reports requires payment information.

2 How do we use your information?

We use your personal data for the following purposes:

To provide vehicle history reports and VIN decoding services
To process your payments securely through Stripe
To improve our website based on your feedback and interactions
To respond to customer service requests and support needs
To send service updates and important notifications (with your consent)
To comply with legal obligations and enforce our Terms of Service

3 How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information:

SSL Encryption

All data transmitted is encrypted using SSL technology

Stripe Payments

Payment processing handled by PCI-compliant Stripe

Secure Storage

Data stored securely with access controls

No Card Storage

We never store your full credit card details

4 Use of cookies

We use cookies to:

Save your preferences for future visits
Understand and analyze site traffic and user interactions
Enhance your experience on our platform

Cookies are small files transferred to your device through your web browser. You can control cookie settings via your browser. Disabling cookies may affect your ability to use some website features.

5 Disclosure of information to third parties

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties, except:

To trusted service providers assisting us in operations (e.g., Stripe for payments, vehicle data providers)
When legally required to comply with the law or protect rights
In aggregated, anonymized form for statistical purposes

6 Your data protection rights

You have the following rights regarding your personal data:

Right of access

To know if and what personal data we hold about you

Right to rectification

To request correction of inaccurate or incomplete data

Right to erasure

To request deletion of your personal data under certain conditions

Right to object

To object to processing based on our legitimate interests

Right to data portability

To receive your data in a structured, commonly used format

To exercise your rights, contact us at support@vektracer.com. We generally respond within one month.

1 What information do we collect?

2 How do we use your information?

3 How do we protect your information?

4 Use of cookies

5 Disclosure of information to third parties

6 Your data protection rights

7 Children's privacy

8 Changes to this Privacy Policy

9 Contact us